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Telephone: 01529 306711/07968 677369

Email: enquiries@aurorasolutionz.co.uk

Aurora Training & Security Solutions 2014

Address: 69a Southgate, Sleaford, NG34 7TA | Telephone:01529306711/ 07968 677369 | Email:enquiries@aurorasolutionz.co.uk | Site Created and Managed by: S P Maney

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CUSTOMER SERVICE COURSE

The aim of the course is to provide learners with an in depth knowledge regarding Customer Service for the retail industry or any industry which has a customer facing role, including telesales.

 

This one day course covers all aspects from dealing with complaints and making a customer feel valued.

 

Once the course is completed and the small examination passed, applicants will receive their certification in Customer Service.

 

On-site training means you can choose the times during which courses are conducted to suit your organisation’s requirements.  The course can also be delivered over the weekend.  Contact us to discuss your requirements.   There is a non-refundable deposit of £20.00 to cover fees.

 

 

Course Fee: £80.00 per person

 

Duration: 1 Day

 

Awarding Body: Highfield HABC

Course Prices

 

Course fees include the provision of the instructor together with all necessary equipment to facilitate the course.  

 

On-Site Training

 

On-site training means you can choose the times during which courses are conducted to suit your organisation’s requirements.  The course can also be delivered over the weekend.  Contact us to discuss your requirements.  

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