Prevention of Aggression in Health and Social Care Course (1 Day)

This essential qualification is HABC endorsed and awards a Level 2 Certificate in Prevention and Management of Aggression (Physical Intervention for Health and Social Care), the syllabus is as follows:

• Conflict Management Skills

• Reading Body Language

• Blocks to Communication

• Effective Communication Skills

• Delivering a gift

• Active Listening

• Use of Force Legislation (rights to self defence)

• Risk Factors with use of force

• Reporting Procedures

• Physical Intervention Practical Training (including scenarios)